Be Engaging...
Seek First to Understand
A Proven Approach:
Customer Discovery Conversations
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Today's nonprofits and charities are facing a significant challenge - the loss of US government funding. This requires new ideas, tools and approaches.
Randy Shawn Fisher is an expert, author and global leader in Customer Discovery, that was developed originally for use by startups to find 'product/market fit'. Once this is achieved, substantial funding usually follows.
Now, Randy has adapted Customer Discovery for nonprofits and charities to have productive and satisfying conversations with corporations and industries, leading to greater support, funding and sponsorships. Case Studies & ResultsRandy worked with a university research / tech transfer consortium in Chile, to double its revenues in 12 months. (Read the case study about HubTec Chile)
He also used Customer Discovery to develop a strategic partnership with the Washington DC Arch Angels Investor Network (1200 angels) Read case studies about the power of Customer Discovery, on the Customer Discovery Pros website. |
In this audio clip, listen to the excitement of a community health doctor in Egypt,
after she spoke to a major donor, using Customer Discovery.
after she spoke to a major donor, using Customer Discovery.
We Teach You HOW to Speak the Language of
Corporate and Industry Funders.
At Startup Investors Lab, our goal is to provide active, relevant learning in a friendly, social format.
Our Live Learning Lab Experience is designed for active participation, actionable insights and peer learning.
Our innovative, practical and real-world format - provides learning in small engaging bites, and enables you to use and learn new skills, and share your knowledge and experience.
Our Live Learning Lab Experience is designed for active participation, actionable insights and peer learning.
Our innovative, practical and real-world format - provides learning in small engaging bites, and enables you to use and learn new skills, and share your knowledge and experience.
Benefits for Participants
- Increased Funding Opportunities
- Strategic Growth Alternatives
- Stronger Corporate and Industry Relationships
- Understanding Corporate and Industry Business and Revenue Models
- Validation and Monetization of Your Assets and Capabilities
- Better Negotiation Skills
- Long-Term Financial Savvy
- Networking and Connections
- Confidence and Independence
- Preparation for Future Rounds of Funding
Selected Topics*
- Corporate and Industry Relationships: The Basics
- What do they do? What is their business and how do they make money?
- How do they interact with the community?
- Who are their leaders?
- What are the corporate and individual goals and priorities?
- What is the Unique Value Proposition of Your Nonprofit / Charity?
- How do you differ from the competition?
- How do you report and measure progress?
- How do you share your story - over time (ever-greening)
- Facilitation and Conversation Tips and Techniques
- Turning Raw Data Into Insights
- Turning Insights Into Opportunities
- Focusing on Relationships and Collaboration, not Transactions
- What are You / Your Nonprofit / Charity like to Work With?
- How do you add value to a partnership?
- Can you give examples of success?
- How to Identify and Implement Viable Pilot Projects
- Facilitating and Leveraging Success + Building a Strong Foundation
- The Power of Empathy, Acknowledgment and Recognition
- Next Steps
* Subject to change without notice unless bound by contractual agreement.
Our Relationships
Washington, DC Arch Angels
Washington, DC Arch Angels
(1200 Angel Investors) |
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Education Team
Randy Shawn Fisher, MA, has worked with 75+ startups and early-stage companies on customer discovery, business model development, product-market fit and fundraising. He has a Masters in Organization Management and Development from Fielding Graduate University. He is the Founder and CEO of Startup Investors Lab, and Customer Discovery Pros, an agency that helps early startups and early-stage companies find product/market fit, get "investment-ready" and commercialize their technologies.
From 2006-2016, Randy worked in the Education Sector, designing and developing organizational learning, culture and capacity-building programs for organizations such as The Commonwealth of Learning / WikiEducator.org, Caribbean Development Bank and University of Ottawa. He was also the founder and CEO of Development Wisdom, a nonprofit focused on ICT, education and entrepreneurial solutions for people in developing countries. Read his case studies for capacity-building in community media in Africa, Asia and the Caribbean.
From 2006-2016, Randy worked in the Education Sector, designing and developing organizational learning, culture and capacity-building programs for organizations such as The Commonwealth of Learning / WikiEducator.org, Caribbean Development Bank and University of Ottawa. He was also the founder and CEO of Development Wisdom, a nonprofit focused on ICT, education and entrepreneurial solutions for people in developing countries. Read his case studies for capacity-building in community media in Africa, Asia and the Caribbean.
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David Friedman, MBA was a consultant and partner at McKinsey, working on strategic and organizational challenges in health care, pharma, transportation, insurance, real estate and many other service industries. After 15 years at McKinsey, he started Bridgewell Partners, a company to train and coach professionals on selling. He also launched Collaborating Minds, an online problem-solving community. From 2015-2021, David was faculty at Northwestern University's Kellogg School of Management leading Executive Education programs. .David has an MBA from Yale and a BA from Harvard University.
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